Welcome to ExploreEvents - the most trusted platform for your ticketing and registration needs. We work hard to bring the world together through live experiences. Whether you want to search for local events or promote large corporate events, we can help you Sell Tickets and Manage Registrations in the easiest and quickest way possible. You can discover, share, create and register for any event/s by using our platform, mobile apps, and our services.
Our "Site" (which includes ExploreEvents website www.exploreevents.com.uk and domains, all of its web pages, subparts of those websites and sub-domains, and country level domain variants); our "Applications" (which include our services that are available through our "Site" or otherwise provided by us through various application programming interfaces and through our free mobile apps (ExploreEvents Organizer, ExploreEvents app, and the Rally app) are all offered, maintained, and provided by ExploreEvents. All of them are referred to as our "Services". ExploreEvents is a LLC corporation and is headquartered in Bellevue, WA, USA. ExploreEvents is responsible for collecting or controlling Personal Data through the Services. In case you have any concerns or queries, do not hesitate to contact us at the address provided above or by contacting us.
Through the "Services" mentioned above, ExploreEvents provides a perfect platform to all its registered users and "Organizers" (event planner, event organizers, and charitable organizations) to easily and quickly create organizer profile, speaker profile, event registration, fundraising and other webpages related to their event/s with a view of promoting those meetings/events to the visitors/browsers of the Services and also to selling tickets and registrations (this may also include offering free registrations), selling merchandise related to those events, soliciting donations from or to such events (including to the free events) ("Attendees"). All the organizers, attendees, browsers, and visitors of the "Services" are hereby referred collectively as "Users" or "you".
Anytime you interact with us through our Services, you agree to allow us to collect your Personal Data and other information, the details of which are described in the following lines:
In the capacity of an Organizer, we may need some more information from you. Under such circumstances, you will be required to provide us with additional Personal Data. This can include collecting your credit card number, the expiration date on your credit card, and your billing address. This information (Personal Data) is collected to secure certain payments. In order to facilitate your payments, you may have to provide additional financial information to us like your bank account details and your address if you want to use our payment processing services. We may also require your taxpayer identification number for tax purposes. At times we may feel the need to receive Personal Data from various credit reporting agencies, third party websites, our payment processing partners, and your bank (collectively called as Third Party Sources).
In case you have provided your Personal Data for a specific reason/purpose, we make sure to use your Personal Data only for the purpose for which you provided it. For instance, if you contact us via your email address to provide you answer to your queries or to resolve your problems, we will use your email address only to reply you.
In case you have provided your Personal Data for the purpose of obtaining access to or use of the Services or any other functionality thereof, we make sure to utilize your Personal Data to grant access to or use of the Services or functionality that you requested for and also to monitor your use of such functionality or Services. In order to monitor your ongoing qualifications to use the Services, we may also at times use your Personal Data.
Besides that we may also use your Personal Data for various Internal Business Purposes including but not limited to managing your account and providing your better customer services, improving the content and functionality of the Services, generally managing the Services and our business, better understanding our Users, enforcing our Terms of Service, and protecting against identity or addressing wrongdoing.
Since we offer our email tools to the Organizers to contact Attendees for their current and past events, you may at times receive emails from our side that are generated by the system and originated by the Organizers. In case you have registered for a particular event on the Services, your email will automatically be available to that Organizer. The Organizers may also import your emails from various external sources in order to send you communications through the Services. Please read the "Opt Out from Electronic Communications" section highlighted below on how to opt out of these communications.
We consider your Personal Data to be a vital part of our business relationship; therefore we take good care of the information provided by you. We are in no way involved in any business of selling your Personal Data to any third party or any third party advertisers. Under very rare cases (as set forth below) we may share, disclose or transfer your Personal Data to certain third parties without giving you any notice.
At times, we may hire or engage some other companies or third parties (for example database service providers, marketing agencies, email service providers, backup and disaster recovery service providers and others) to perform certain business-related tasks. Under such circumstances, we may share some of your information including your Personal Data with them so that they are able to perform their function in a better way.
In case we are faced to fulfill a legal requirement, we may disclose your Personal Data. Some of the circumstances in which we are bound by law to disclose your Personal Data include but not limited to responding to a subpoena, responding to a court or a government agency, or responding to a request from a law enforcement agency. We provide your Personal Data to fulfill all such legal requirements with a good faith that such action is necessary (a) to protect the personal safety of Users or the Services or the Public, (b) to comply with various legal obligations, (c) to protect against legal liability, (d) to investigate or prevent possible wrongdoing in connection with the Services, or (e) to defend/protect our rights, property, or interests or that of third parties.
If you are a registered user, you can update and/or access some of your Personal Data by simply logging in and visiting the My Account Page or you can also contact us directly at the address provided below for updating and/or accessing Personal Data that is not accessible through the My Account page. In case you are an Unregistered User, you can create a formal account. All you need to do is to Sign Up for such services. You need to go to the My Account Page to access /update your Personal Data, once you are done signing up. If you are an unregistered user, you can also use the option of contacting us directly at the address provided below. In case your request relating to accessing or updating Personal Data in deemed reasonable we will make sure to respond to it within thirty (30) days, however, if we find your request to be unreasonable (i.e. if it requires material changes or disproportionate efforts to our information system, if it is made in bad faith, if it is impractical or abusive, if it would compromise third party information or if it is a repetitive request), we hold the right to reject your request to the extent lawful.
The period we may retain your Personal Data depends on the period you continue to use the Services. Although you may choose to close your account with us anytime you want, we may retain Personal Data for an additional period as permitted to us by the prevailing law/s. Even when that period has lapsed and we delete your Personal Data; it may remain on our archival media or backup for an additional period of time.
When it comes to your Personal Data, you can use any of the choices mentioned below:
You can choose the option of browsing the Services by limiting the Personal Data you provide. You can also browse the Services without providing any Personal Data. If you choose to browse the Services with limited Personal Data, you may not be able to enjoy full features and functionalities. For example, if you choose to open an account or buy/sell tickets, you may need to provide only your email address and your name.
You will receive electronic communications from ExploreEvents advertising or marketing the Services or events on the Services to the extent you have purchased a ticket and/or registration or have registered for the services to an event listed in the Services. In case you are not interested in receiving these electronic communications, you can always "opt out" by clicking the "Unsubscribe" link available at the bottom of every electronic communication. You can also manage your email preferences by logging into your account and going to "email preferences" anytime you want.
ExploreEvents does not determine the content of the recipients of the electronic communications that are sent by the Organizers using our email tools and our system. This also refers to past Attendees who have registered for their events on the Services. If you are an Organizer, you need to make sure to use our email tools in accordance with the applicable laws. In case you do not want to receive these electronic communications from any particular Organizer, you can always "opt out" by clicking the "Unsubscribe" link found at the bottom of each email.
In case you have connected your account with your Facebook page or any other social media integrations, you will receive social notifications (i.e. updates on what your friends are doing on the Services). If you are not interested in receiving these social notifications, you can always manage them by disconnecting such integrations or by toggling your social settings.
There are some electronic communications that you receive from ExploreEvents that are responsive in nature and are initiated as a result of your request/s. Examples of such responsive electronic communications include but not limited to receiving emails from our customer support department in response to your email or receiving your ticket or registration from us (in case you are an Attendee) when you purchase such ticket/s or registration/s from us. You will still receive these emails; since these electronic communications do not withstand any unsubscribe elections you have made. The only way you will be able to stop receiving these electronic communications is by contacting us. You need to keep in mind that if you choose to stop receiving all the electronic communications from our side or through our system, you will not be able to receive any updates on events you have created, you will not be able to receive any updates on payout issues, you will not be able to receive any updates on events you are registered to attend, and you will not be able to receive any updates on emails with your tickets. Therefore, you need to be very careful to choose this option, use it only when you plan to not longer use the Services, or you are not currently organizing an event, or you are not currently registered for an event, or you have no need to receive any further electronic communications from our system or from us.
As of now, we do not partake in any "do not track" frameworks. If you are using signals or other mechanisms for the collection of Personal Data, we won't be able to respond to such mechanisms.
The Services section may contain links to other sites called the "Third Party Sites", these third party sites are not operated or controlled by us, so the Privacy procedures described here does not pertain to them. The fact that the Services section contains links to other website does not in any way imply that we have reviewed or we endorse these Third Party Sites, therefore we suggest that you contact those Third Party sites directly for information regarding their Privacy Policies.